Operating Model & Structure
How the organisation is arranged to do its work, and whether that still matches what it now does.
SIC 70229 · Management consultancy activities other than financial management
Where we are usually brought in
Operating model and structure, process improvement, roles and responsibilities, change delivery, performance review and operational advisory.
Process Improvement
Following a process end to end, finding where it stalls, and changing the parts that actually cause it.
Roles & Responsibilities
Who owns what, where decisions are made, and the gaps and overlaps nobody has named out loud.
Change Delivery
Turning a decision into a sequence of changes with owners, dependencies and a realistic order.
Performance Review
An honest read of how something is performing and what is within your control to change.
Operational Advisory
Short, specific pieces of advice where you need a second view rather than a project.
Not sure it needs a consultant?
Say so. Plenty of questions are better answered internally, and we would rather tell you that than sell you a project.